MENU PLACES PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Wellbeing All hotels offer unique and comprehensive wellness programmes for guests and staff alike. The Upper House offers wellness residencies in Hong Kong, featuring holistic therapies, yoga and meditation sessions, fitness classes and in- room treatments, some of which are conducted in partnership with well-known sports and wellness brands. The Temple House provided regular wellness initiatives throughout the year, from healthy menu selections at the hotel’s restaurants to cross-brand collaborations and unique wellness-themed experiences for guests. These included exercise parties to promote stillness, happiness and wellbeing, and livestreamed yoga classes for staff and “House friends” during the lockdown period. One session attracted over 500 followers to participate. Resilience Between February to October 2022, EAST Hong Kong became a designated quarantine hotel to support the government’s quarantine arrangements for inbound persons from overseas – a crucial part of the city’s overall pandemic strategy at that time. During the soft lockdown period in Chengdu, The Temple House distributed mooncakes to the government community office that provided daily COVID-19 testing to the surrounding neighbourhood. The hotel also donated 215 boxes of mooncakes to charities during the Mid-Autumn Festival. Meanwhile, our hotel teams received care packages at their staff dormitories, while hotel guests were also given special packages daily including wine, cheese, Mi Xun hotpot, special cocktails and puzzle games to ensure they remained well in a positive and upbeat environment. SUSTAINABLE DEVELOPMENT REPORT 2022 36