MENU PLACES PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Stakeholder Groups and Methods of Engagement Employee Groups Tenants • Surveys and interviews • SD-themed tenant • SPLinks intranet and the engagement programmes employee newsletter • Swire Properties Tenant CornerStone Portal • Training sessions • Joint projects • Competitions and team- • Community events building activities or events • Surveys and interviews • Virtual and in-person forums • Multi-stakeholder meetings • Employee townhalls and seminars on specific • “WeChat Work” mobile issues application Community/NGOs Customers/Consumers • Community events • Surveys • Joint projects • Customer service mobile • Working committees and applications consultations • Community events • Multi-stakeholder meetings • Joint projects and seminars on specific • Customer relationship issues management programmes Suppliers Regulators/Government • Supplier screenings and • Joint projects assessments • Working committees and • Joint projects consultations • Surveys • Interviews • Forums • Community events Industry Experts/Academia Joint Venture Partners • Joint projects and research • Surveys and interviews funds • Multi-stakeholder meetings • Multi-stakeholder forums and seminars on specific and partnerships issues • Seminars • Joint projects Shareholders & Investors Media • SD benchmarks and indices • Annual gatherings • Interviews and meetings • Interviews • Newsletters • Feedback and responses to • Events media enquiries • Investor Day SUSTAINABLE DEVELOPMENT REPORT 2022 29