MENU PLACES PEPEOOPLPLEE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) People 2022 Progress Employment Profile Talent Attraction Talent Management Occupational Health and Safety Diversity and Inclusion Volunteering Service Excellence Awards Swire Properties continues to reward exceptional frontline staff with awards for exemplary service. This year, 27 staff from nine business units received Service Excellence Awards, with two of them receiving the top “Best of the Best” award: one from Cityplaza’s Building Management Team and the other from Citygate Outlets’ Technical Team – both of whom went above and beyond the call of duty. Now in the ninth year, the Service Excellence Awards are among the Company’s most popular and effective initiatives in terms of engaging and encouraging frontline colleagues to do even better in their day-to-day work. Digital Series NFTs, or non-fungible tokens, was a hot topic in 2022, with individuals and companies seeking to realise the market opportunities inherent in these new instruments. In July 2022, aiming to elevate innovation and encourage smart processing, Swire Properties invited a cryptocurrency and blockchain expert to host a workshop during which he shared his insights on NFTs, explaining their utility and discussing their potential future value. As we work to reinforce a data-driven mindset across the Company, the 2022 Digital Workshop Series also held a masterclass on data analytics. This ever-popular series will continue in 2023, hopefully with more in-person workshops. SUSTAINABLE DEVELOPMENT REPORT 2022 92