128 CORPORATE GOVERNANCE & SUSTAINABILITY SUSTAINABILITY REVIEW “BOOKS FOR LOVE @ $10” raised a total of HK$1.36 million Hong Kong This year, we revamped our Workplace Wellbeing Framework, emphasising three key areas: Built Environment, Workplace Interactions, and HR Policies. The diversity, equity, inclusion, belonging (“DEIB”) assessment, completed in March 2024, included interviews, focus groups, and an evaluation of talent management practices in Hong Kong and the Chinese Mainland. The findings will form the development of a DEIB roadmap. Additionally, we launched the Working Parents Connect employee support group in December, establishing key priorities that will shape our focus areas for the coming years. Health & Safety In 2024, we continued to advance our Zero Harm commitment, achieving a 10.1% reduction in lost time injuries, while the lost day rate increased 10.7% compared to 2023. Our dedication to Zero Harm was further demonstrated through extensive resources allocation to safety initiatives across our properties and hotel operations. The 2023-2025 Health and Safety Roadmap successfully raised awareness and mitigated workplace hazards. We launched a safety campaign focusing on confined spaces, enhancing awareness and risk management in collaboration with contractors. We assessed over 2,000 confined space locations, provided professional training for engineers, evaluated contractor safety capabilities, and implemented robotic technology for inspections of high-risk areas. Additionally, we continued our partnerships with contractors to adopt innovative technologies that enhance site safety during construction. At Taikoo Li Xi’an, we implemented a trial of remote control tower cranes, significantly reducing the risks associated with repeated climbing. Volunteering Our Community Ambassador team plays a crucial role in creating connections with our communities. In 2024, 3,371 Community Ambassadors in Hong Kong contributed a total of 9,384 hours of service from 48 community engagement activities. The signature initiative “BOOKS FOR LOVE @ $10” mobilised 6,000 volunteers and attracted 45,000 book lovers during the 8-day physical event at Taikoo Place. The initiative raised a total of HK$1.36 million, including the online pre-sale. “LITTLE FASHION FOR LOVE”, the green initiative that collects and sells pre-loved kidswear, attracted over 5,000 visitors to the 2-day charity sale, raising more than HK$60,000. In the Chinese Mainland, 1,890 Ambassadors contributed 3,140 hours of service from 32 community engagement activities. From June to July 2024, over 1,100 Community Ambassadors volunteered for the annual “Walk for Love” programme, with 287,445 kilometre of accumulated walks achieved. The initiative raised funds to purchase 490 cotton-filled vests for the children at Wenle Central Boarding School in Qinghai. 129 office tenants enrolled in Green Performance Pledge Hong Kong and Chinese Mainland