MENU PLACES PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Performance Data Summary (Social) Hong Kong Portfolio Chinese Mainland Portfolio U.S.A. Portfolio Hotels Total 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 Workforce Profile Total workforce 2,338 2,345 2,420 2,373 2,370 2,016 1,732 1,671 1,657 1,300 80 74 75 85 97 1,973 2,051 2,168 2,350 2,113 6,407 By gender Male 1,485 63.5% 1,507 64.3% 1,578 65.2% 1,558 65.7% 1,565 66.0% 1,276 63.3% 1,090 62.9% 1,068 63.9% 1,041 62.8% 804 61.8% 48 60.0% 42 56.8% 47 62.7% 51 60.0% 55 56.7% 1,020 51.7% 1,045 51.0% 1,092 50.4% 1,177 50.1% 1,066 50.4% 3,829 59.8% Female 853 36.5% 838 35.7% 842 34.8% 815 34.3% 805 34.0% 740 36.7% 642 37.1% 603 36.1% 616 37.2% 496 38.2% 32 40.0% 32 43.2% 28 37.3% 34 40.0% 42 43.3% 953 48.3% 1,006 49.0% 1,076 49.6% 1,173 49.9% 1,047 49.6% 2,578 40.2% By age group Under 30 years old 310 13.3% 302 12.9% 323 13.3% 334 14.1% 336 14.2% 379 18.8% 348 20.1% 362 21.7% 391 23.6% 335 25.8% 9 11.3% 9 12.2% 10 13.3% 16 18.8% 15 15.5% 656 33.2% 748 36.5% 765 35.3% 888 37.8% 774 36.6% 1,354 21.1% 30 to 50 years old 1,163 49.7% 1,210 51.6% 1,170 48.4% 1,130 47.6% 1,105 46.6% 1,420 70.4% 1,208 69.7% 1,154 69.1% 1,124 67.8% 886 68.2% 46 57.5% 45 60.8% 45 60.0% 47 55.3% 58 59.8% 1,054 53.4% 1,056 51.5% 1,148 53.0% 1,210 51.5% 1,088 51.5% 3,683 57.5% Over 50 years old 865 37.0% 833 35.5% 927 38.3% 909 38.3% 929 39.2% 217 10.8% 176 10.2% 155 9.3% 142 8.6% 79 6.1% 25 31.3% 20 27.0% 20 26.7% 22 25.9% 24 24.7% 263 13.3% 247 12.0% 255 11.8% 252 10.7% 251 11.9% 1,370 21.4% By geographical region Hong Kong 2,333 99.8% 2,340 99.8% 2,410 99.6% 2,364 99.6% 2,362 99.7% - - - - - - - - - - - - - - - - - - - - 717 36.3% 742 36.2% 831 38.3% 866 36.9% 862 40.8% 3,050 47.6% Chinese Mainland - - - - - - - - - - 2,016 100% 1,732 100% 1,671 100% 1,657 100% 1,300 100% - - - - - - - - - - 1,018 51.6% 1,083 52.8% 1,083 50.0% 1,080 46.0% 843 39.9% 3,034 47.4% Beijing - - - - - - - - - - 634 31.5% 593 34.2% 553 33.1% 546 33.0% 528 40.6% - - - - - - - - - - 407 20.6% 466 22.7% 476 22.0% 476 20.3% 516 24.4% 1,041 16.2% Shanghai - - - - - - - - - - 618 30.7% 429 24.8% 423 25.3% 436 26.3% 81 6.2% - - - - - - - - - - 287 14.6% 301 14.7% 296 13.7% 280 11.9% 0 0% 905 14.1% Guangdong province - - - - - - - - - - 386 19.1% 383 22.1% 370 22.1% 359 21.7% 371 28.5% - - - - - - - - - - 0 0% 0 0% 0 0% 0 0% 0 0% 386 6.0% Sichuan province - - - - - - - - - - 319 15.8% 327 18.9% 325 19.5% 316 19.1% 320 24.6% - - - - - - - - - - 324 16.4% 316 15.4% 311 14.3% 324 13.8% 327 15.5% 643 10.0% Other provinces - - - - - - - - - - 59 2.9% 0 0% 0 0% 0 0% 0 0% - - - - - - - - - - 0 0% 0 0% 0 0% 0 0% 0 0% 59 0.9% Miami, U.S.A. - - - - - - - - - - - - - - - - - - - - 80 100% 74 100% 75 100% 85 100% 97 100% 238 12.1% 226 11.0% 254 11.7% 404 17.2% 408 19.3% 318 5.0% Others 5(17) 0.2% 5 0.2% 10 0.4% 9 0.4% 8 0.3% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 5 0.1% By employment contract(1) Permanent 2,083 89.1% 2,108 89.9% 2,164 89.4% 2,130 89.8% 2,135 90.1% 2,016 100% 1,732 100% 1,671 100% 1,656 99.9% 1,300 100% 80 100% 74 100% 75 100% 85 100% 97 100% 1,872 94.9% 1,876 91.5% 1,994 92.0% 2,176 92.6% 1,914 90.6% 6,051 94.4% Fixed term/temporary 255 10.9% 237 10.1% 256 10.6% 243 10.2% 235 9.9% 0 0% 0 0% 0 0% 1 0.1% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 101 5.1% 175 8.5% 174 8.0% 174 7.4% 199 9.4% 356 5.6% Supervised worker - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Permanent employees by employment type Full-time 2,029 97.4% 2,055 97.5% 2,109 97.5% 2,077 97.5% 2,082 97.5% 2,016 100% 1,732 100% 1,671 100% 1,656 100% 1,300 100% 80 100% 74 100% 75 100% 84 98.8% 96 99.0% 1,833 97.9% 1,843 98.2% 1,956 98.1% 2,135 98.1% 1,881 98.3% 5,958 98.5% Part-time 54 2.6% 53 2.5% 55 2.5% 53 2.5% 53 2.5% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 1 1.2% 1 1.0% 39 2.1% 33 1.8% 38 1.9% 41 1.9% 33 1.7% 93 1.5% New Hires Total number and rate of new hires(2) 476 22.9% 447 21.2% 354 16.4% 500 23.5% 401 18.8% 372 18.5% 348 20.1% 261 15.6% 323 19.5% 341 26.2% 17 21.3% 10 13.5% 8 10.7% 10 11.8% 36 37.1% 666 35.6% 711 37.9% 454 22.8% 843 38.7% 776 40.5% 1,531 25.3% By gender Male 222 17.4% 252 19.1% 215 15.6% 293 21.4% 255 18.5% 211 16.5% 202 18.5% 185 17.3% 179 17.2% 191 23.8% 10 20.8% 2 4.8% 8 17.0% 6 11.8% 19 34.5% 328 33.5% 356 36.3% 223 21.7% 417 37.3% 341 34.4% 771 21.5% Female 254 31.6% 195 24.8% 139 17.8% 207 27.2% 146 19.4% 161 21.8% 146 22.7% 76 12.6% 144 23.4% 150 30.2% 7 21.9% 8 25% 0 0% 4 11.8% 17 40.5% 338 37.9% 355 39.7% 231 23.9% 426 40.2% 435 47.1% 760 30.8% By age group Under 30 years old 194 65.5% 150 52.8% 126 41.7% 158 49.5% 169 52.6% 132 34.8% 153 44.0% 114 31.5% 131 33.5% 147 43.9% 2 22.2% 5 55.6% 0 0% 7 43.8% 10 66.7% 400 68.1% 449 73.2% 240 36.7% 496 61.2% 402 58.3% 728 57.3% 30 to 50 years old 227 19.6% 243 20.3% 173 15.1% 226 20.4% 150 13.8% 225 15.8% 179 14.8% 139 12.0% 181 16.1% 186 21.0% 11 23.9% 3 6.7% 5 11.1% 3 6.4% 24 41.4% 238 22.7% 223 21.2% 177 15.8% 305 26.5% 300 28.8% 701 19.1% Over 50 years old 55 8.7% 54 8.6% 55 7.7% 116 16.5% 82 11.2% 15 6.9% 16 9.1% 8 5.2% 11 7.8% 8 10.1% 4 16.0% 2 10.0% 3 15.0% 0 0% 2 8.3% 28 11.9% 39 18.4% 37 16.8% 42 19.5% 74 40.2% 102 9.2% By geographical region Hong Kong 476 22.9% 447 21.2% 354 16.4% 500 23.5% 400 18.8% - - - - - - - - - - - - - - - - - - - - 186 26.7% 213 29.7% 61 7.6% 221 26.4% 341 40.6% 662 23.9% Chinese Mainland - - - - - - - - - - 372 18.5% 348 20.1% 261 15.6% 323 19.5% 341 26.2% - - - - - - - - - - 318 33.9% 329 35.0% 295 30.6% 439 44.3% 253 35.5% 690 23.4% Miami, U.S.A. - - - - - - - - - - - - - - - - - - - - 17 21.3% 10 13.5% 8 10.7% 10 11.8% 36 37.1% 162 68.1% 169 76.5% 98 43.8% 183 52.7% 182 50.1% 179 56.3% Others 0 0% 0 0% 0 0% 0 0% 1 20.0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% By management level Management 108 19.9% 94 16.8% 55 9.6% - - 161 21.4% 113 18.1% 46 8.2% - - 9 22.5% 2 6.1% 5 15.6% - - 96 19.4% 92 19.7% 59 12.6% - - 374 20.4% Non-management 368 23.9% 353 22.8% 299 18.8% - - 211 16.7% 235 21.2% 215 19.4% - - 8 20.0% 8 19.5% 3 7.0% - - 570 41.4% 619 43.9% 395 25.9% - - 1,157 27.4% Percentage of open positions filled by 25.9% 37.3% 28.9% - - 33.1% 32.3% 35.0% - - 37.0% 37.5% 75.0% - - 29.3% 36.0% 26.9% - - 29.0% internal candidates Turnover Total number and rate of voluntary 386 18.5% 415 19.7% 215 9.9% 369 17.3% 380 17.8% 230 11.4% 251 14.5% 176 10.5% 240 14.5% 228 17.5% 11 13.8% 6 8.1% 1 1.3% 17 20.0% 18 18.6% 497 26.5% 677 36.1% 417 20.9% 636 29.2% 658 34.4% 1,124 18.6% turnover(³) By gender Male 182 14.2% 251 19.0% 126 9.1% 214 15.6% 204 14.8% 129 10.1% 144 13.2% 105 9.8% 132 12.7% 140 17.4% 4 8.3% 4 9.5% 1 2.1% 8 15.7% 8 14.5% 249 25.4% 326 33.2% 207 20.1% 334 29.9% 305 30.8% 564 15.7% Female 204 25.4% 164 20.8% 89 11.4% 155 20.4% 176 23.3% 101 13.6% 107 16.7% 71 11.8% 108 17.5% 88 17.7% 7 21.9% 2 6.3% 0 0% 9 26.5% 10 23.8% 248 27.8% 351 39.3% 210 21.8% 302 28.5% 353 38.2% 560 22.7% By age group Under 30 years old 107 36.1% 117 41.2% 55 18.2% 94 29.5% 126 39.3% 86 22.7% 95 27.3% 74 20.4% 104 26.6% 108 32.2% 1 11.1% 3 33.3% 0 0% 3 18.8% 1 6.7% 303 51.6% 364 59.4% 233 35.6% 343 42.3% 313 45.4% 497 39.1% 30 to 50 years old 230 19.9% 230 19.2% 123 10.7% 179 16.2% 168 15.5% 132 9.3% 150 12.4% 99 8.6% 132 11.7% 118 13.3% 7 15.2% 3 6.7% 1 2.2% 12 25.5% 10 17.2% 184 17.5% 258 24.5% 161 14.4% 259 22.5% 302 29.0% 553 15.1% Over 50 years old 49 7.8% 68 10.8% 37 5.2% 96 13.6% 86 11.8% 12 5.5% 6 3.4% 3 1.9% 4 2.8% 2 2.5% 3 12.0% 0 0% 0 0% 2 9.1% 7 29.2% 10 4.2% 55 25.9% 23 10.5% 34 15.8% 43 23.4% 74 6.7% By geographical region Hong Kong 386 18.6% 415 19.7% 215 10.0% 369 17.4% 379 17.8% - - - - - - - - - - - - - - - - - - - - 200 28.7% 254 35.5% 89 11.1% 211 25.2% 263 31.3% 586 21.1% Chinese Mainland - - - - - - - - - - 230 11.4% 251 14.5% 176 10.5% 240 14.5% 228 17.5% - - - - - - - - - - 219 23.3% 305 32.5% 257 26.6% 325 32.8% 259 36.4% 449 15.2% Miami, U.S.A. - - - - - - - - - - - - - - - - - - - - 11 13.8% 6 8.1% 1 1.3% 17 20.0% 18 18.6% 78 32.8% 118 53.4% 71 31.7% 100 28.8% 136 37.5% 89 28.0% Others 0 0% 0 0% 0 0% 0 0% 1 20.0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% 0 0% By management level Management 112 20.6% 100 17.9% 50 8.7% - - 79 10.5% 74 11.8% 33 5.9% - - 6 15.0% 1 3.0% 1 3.1% - - 70 14.1% 109 23.3% 63 13.4% - - 267 14.6% Non-management 274 17.8% 315 20.3% 165 10.4% - - 151 11.9% 177 16.0% 143 25.4% - - 5 12.5% 5 12.2% 0 0% - - 427 31.0% 568 40.3% 354 23.2% - - 857 20.3% Total number and rate of total 496 23.8% 491 23.3% 319 14.7% 509 23.9% 437 20.5% 267 13.2% 303 17.5% 245 14.7% 325 19.6% 270 20.8% 12 15.0% 12 16.2% 10 13.3% 22 25.9% 33 34.0% 670 35.8% 828 44.1% 636 31.9% 855 39.3% 861 45.0% 1,445 23.9% turnover(4) SUSTAINABLE DEVELOPMENT REPORT 2022 283