MENU PPLLACACEESS PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Places Highlights of Our Developments Places Impact Report Vibrancy Livelihood Wellbeing Resilience Resilience GRI In Hong Kong and the Chinese Mainland, the COVID-19 pandemic remained a dominant influence 203, 413 throughout 2022. Though pandemic-related closures and restrictions created a challenging operating HKEX Aspect B8 environment for all our employees and properties, we remained resilient and united, working towards KPI B8.1, B8.2 a post-pandemic recovery by reinforcing social cohesion, boosting our investment in people and communities, and continuing to raise our adaptive capacity. Supporting Hong Kong during the Battle Against the Pandemic Beginning in early 2022, the fifth wave of the COVID-19 pandemic spread across Hong Kong. Swire Properties acted quickly and proactively to support the fight against the disease and keep the wider community safe on multiple fronts. Providing Rental Relief to Retail Tenants The retail industry has endured multiple negative impacts since the start of the COVID-19 pandemic. Throughout 2022, Swire Properties took a collaborative approach with our tenants, providing customised rental relief to help individual tenants through difficult times. Offering Facilities for Isolation and Quarantine Following a surge in COVID-19 cases, the Hong Kong government initiated the Community Isolation Facility Hotel Scheme, targeting 7,000 to 10,000 hotel rooms from the private sector to be used for quarantine and isolation. Swire Properties fully supported the scheme and offered the Novotel Citygate Hotel, a 440-room hotel facility adjacent to Citygate Outlets in Tung Chung. The Novotel Citygate was accepted and deemed a designated quarantine hotel for the seventh cycle of the scheme. EAST Hong Kong also operated as a designated quarantine hotel from February to September 2022. Donating Rapid Testing Kits to Children in Special Residential Childcare Services Swire Properties provided funds to the Hong Kong Council of Social Services to purchase 20,000 rapid testing kits for more than 4,000 children. These kits were distributed to children in special residential childcare services supported by over 20 NGOs in Hong Kong, helping to facilitate the timely tracking of infected cases and ensuring that the children received prompt medical care. Promoting the Vaccine Pass Initiative Swire Properties helped to raise public awareness of the Hong Kong government’s Vaccine Pass Initiative, an important anti-epidemic measure to encourage more people to get vaccinated and help Hong Kong residents safely resume normal daily activities. Promotional videos were displayed in the Pacific Place, Cityplaza and Citygate Outlets malls, and the Company issued detailed circulars to retail tenants and residents to spread further awareness. SUSTAINABLE DEVELOPMENT REPORT 2022 74