MENU PLACES PEPEOOPLPLEE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) People 2022 Progress Employment Profile Talent Attraction Talent Management Occupational Health and Safety Diversity and Inclusion Volunteering 2022 Progress Our People Working Group is comprised of 24 representatives from different functions within the Company. Its primary responsibility is to achieve progress in the six focus areas of the People Pillar: Talent Attraction, Talent Management, Rewards, Occupational Health and Safety, Diversity and Inclusion, and Volunteering. In 2022, we continued to work towards achieving our 2025 KPIs. We introduced the Human Rights Policy, setting out our expectations for which our operations and supply chain should operate in areas of diversity and inclusion practices, labour standards, health and safety and employment conditions. Our progress towards our 2025 KPIs is summarised in the table below. Progress Summary Table Talent Attraction Employer Branding 2025 KPI Progress Updates in 2022 • Improve employee net promoter score by • Our Pulse Survey revealed an improvement 10%2 of 44%. Our Talent Management subgroup is developing strategies to improve performance in this area. Talent Management Learning and Development 2025 KPI Progress Updates in 2022 • A 25% increase in training hours per • Delivered around 154,000 training employee per year³ hours in 2022, an average of 24 training hours per employee. This is an increase of 97% compared to our 2016 baseline year. 2 Compared to the baseline year of 2020. ³ Compared to the baseline year of 2016. SUSTAINABLE DEVELOPMENT REPORT 2022 81