MENU PLACES PEPEOOPLPLEE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) People 2022 Progress Employment Profile Talent Attraction Talent Management Occupational Health and Safety Diversity and Inclusion Volunteering Chinese Mainland Wellness Initiatives With COVID-19 measures in place throughout the year, 2022 saw our Chinese Mainland staff prioritise their mental and physical health. Accordingly, we devised numerous activities and initiatives to promote health and happiness. Empathy and Care at Taikoo Li Qiantan The entire city of Shanghai was locked down from March to May 2022. Some employees at Taikoo Li Qiantan volunteered to stay at the mall, ensuring that essential operational and maintenance tasks were completed. These staff needed to stay in a “closed loop” and were not permitted to have physical contact with other people during this time. Swire Properties worked to make this environment as comfortable and human-centric as possible, providing designated bathroom facilities, a clothes-drying area, designated food pickup points, and a calming nucleic acid testing area. On top of providing meals to our staff, we supported staff wellbeing by offering comfortable accommodations, psychological counselling and inspirational online activities, and expressed our appreciation through gift cards, vegetable hampers and a daily stipend. We also created a “Delivery Personnel Supply Stop”, offering food and drinks to delivery workers as a token of thanks. Caring for Employees During the Chengdu Soft Lockdown During Chengdu’s citywide soft lockdown and COVID-19 testing initiative in early September, the Sino- Ocean Taikoo Li Chengdu team worked to ensure that our staff had access to essential materials including cots, sleeping bags, test kits, surgical masks, N-95 respirators, latex gloves, nutritious food and other daily necessities. Delivering Food to Employees During the Shanghai Lockdown As Shanghai grappled with a severe COVID-19 outbreak earlier in the year, the HKRI Taikoo Hui shopping mall was able to purchase fruit, vegetables, meat products and cooked meals which were delivered to all employees during April. We also included letters thanking them for their above-and-beyond contributions and encouraging them to stay healthy and strong during this unprecedented health crisis. SUSTAINABLE DEVELOPMENT REPORT 2022 95