MENU PLACES PEPEOOPLPLEE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) People 2022 Progress Employment Profile Talent Attraction Talent Management Occupational Health and Safety Diversity and Inclusion Volunteering Hazard, Near-miss and Incident Reporting In 2022, we implemented several improvement initiatives in our hazard, near-miss and incident reporting which, in accordance with SMS procedures, all our employees have a duty to report. While we continue to perform routine safety walks, we also introduced an app-based Near-miss and Hazard Reporting System which allows our employees to report any near-miss incidents or hazardous conditions via their mobile devices. The app not only enables corrective actions to be tracked and implemented faster, it also supports data analysis, making trend analysis and reporting easier. All workplace injuries are investigated in order to find and eliminate the root cause of the injuries and prevent reoccurrence. In 2022, we extended our investigation criteria to include high potential (“HiPo”) incidents, defined as non-serious injury incidents or near-miss events that have the potential to cause serious injuries or fatalities. A “four-box learning report” is produced which documents the findings for all HiPo incident investigations. These reports include information such as incident descriptions, contributing factors, underlying and root causes, and corrective plans and action plans. These reports are shared with the general managers of our portfolios and disseminated to employees via established communication channels. We also continued our management safety walks, during which senior employees undertake safety walks around properties to demonstrate leadership commitment as well as to identify potential hazards. In 2022, we introduced joint safety inspections at Two Taikoo Place, which are discussed later in this section. Mental Health and Wellbeing Every office in each of our portfolios recognises the importance of ensuring the wellbeing of their employees. As such, our offices have created tailored programmes and campaigns which support mental and physical health in different and locally relevant ways. We provide information to employees via the Company’s intranet, covering a range of topics relating to healthy work practices and office safety. We also conduct, on request, assessments of our employees’ workstation ergonomics, screen illumination and visual comfort. In addition, we provide counselling services and learning opportunities through our Employee Assistance Programme, which offers in-person counselling and 24-hour telephone support from relevant professionals. We also host regular events for our employees, such as luncheons and training sessions, to promote physical, mental and emotional wellness and work-life balance. In 2022, we provided around 34,000 hours of health and safety related training. SUSTAINABLE DEVELOPMENT REPORT 2022 99