MENU PLACES PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Staff Engagement Regular activities were held throughout the year across all Swire Hotels properties to boost staff morale and share positive news updates. The Middle House hosted two townhall meetings for all team members, at which the general manager shared hotel performance notes, updates and details of upcoming events. Fun games and lucky draws were also held for the team members and leadership teams. At EAST Hong Kong, team members were also invited to participate in the virtual “Trash to Treasure” bazaar, where they brought in items that were new but no longer in use to other colleagues, giving a second life to the preloved items. The Opposite House hosted a staff workshop organised by a bird-related charity discussing how to protect the environment and give birds a better home in the city. Participants learned practical ways to create a better balance between people and other creatures in the urban environment. Wellness Swire Hotels offers employee assistance programmes to help its team members avoid, recognise and resolve personal, psychological, social, familial or work-related concerns; improve their physical and mental health; and maximise their potential and job performance. Swire Hotels continues to work to contribute to and improve staff wellness in any possible way. Throughout 2022, The Temple House held regular movie nights, celebration days for staff birthdays and “special deliveries” of treats to staff such as cool drinks on hot days. The hotel also conducted regular activities for interns as part of a six-month hotel trainee programme, including management team exposure, role-play training, a video production and a graduation party. At The Temple House, a staff relaxation corner was added where staff can enjoy their break in a quiet environment while using a massage chair. At The Upper House, the “Monday Wellness Programme” for all team members provides different wellness activities every Monday, exploring important themes related to work-life balance and wellness. During the Shanghai lockdown, The Middle House organised virtual yoga and karaoke sessions for our employees, helping the team to release stress and connect with each other, and promoting health and mental wellbeing during a time of difficulty. SUSTAINABLE DEVELOPMENT REPORT 2022 39