MENU PLACES PEOPLE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) Performance Data Summary (Social) Hong Kong Portfolio Chinese Mainland Portfolio U.S.A. Portfolio Hotels Total 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 2021 2020 2019 2018 2022 Training Total number and percentage of 2,208 94.4% 2,165 92.3% 2,229 92.1% 2,147 90.5% 1,830 77.2% 1,947 96.6% 1,679 96.9% 1,647 98.6% 1,570 94.7% 1,232 94.8% 80 100% 74 100% 75 100% 85 100% 97 100% 1,972 100% 2,048 99.9% 2,124 98.0% 2,350 100% 2,113 100% 6,207 96.9% employees received training By gender Male 1,421 95.7% 1,411 93.6% 1,464 92.8% 1,408 90.4% 1,208 77.2% 1,232 96.6% 1,064 97.6% 1,050 98.3% 997 95.8% 763 94.9% 48 100% 42 100% 47 100% 51 100% 55 100% 1,020 100% 1,043 99.8% 1,077 98.6% 1,177 100% 1,066 100% 3,721 97.2% Female 787 92.3% 754 90.0% 765 90.9% 739 90.7% 622 77.3% 715 96.6% 615 95.8% 597 99.0% 573 93.0% 469 94.6% 32 100% 32 100% 28 100% 34 100% 42 100% 952 100% 1,005 99.9% 1,047 97.3% 1,173 100% 1,047 100% 2,486 96.4% By management role Management 563 98.3% 552 94.5% 579 96.8% 562 98.3% 543 94.6% 700 93.2% 585 93.5% 546 96.8% 475 88.6% 407 88.9% 40 100% 33 100% 32 100% 29 100% 42 100% 496 100% 467 99.4% 474 99.6% 488 100% 405 100% 1,799 96.7% Non-management 1,645 93.2% 1,613 91.6% 1,650 90.6% 1,585 88.0% 1,287 71.7% 1,247 98.6% 1,094 98.9% 1,101 99.5% 1,095 97.7% 825 98.0% 40 100% 41 100% 43 100% 56 100% 55 100% 1,476 100% 1,581 100% 1,650 97.5% 1,862 100% 1,708 100% 4,408 97.0% Total training hours 29,707 22,484 24,293 41,865 34,251 33,523 29,513 23,711 33,120 26,190 1,195 740 832 597 867 89,356 111,042 77,804 93,958 67,479 153,781 Total training hours by type of training Mandatory 16,388.8 55.2% 10,289.1 45.8% 7,533.5 31.0% - - 21,853.9 65.2% 20,212.7 68.5% 16,332.4 68.9% - - 1,195.0 100% 296.0 40.0% 720.0 86.5% - - 48,973.8 54.8% 43,951.6 39.6% 12,361.4 15.9% - - 88,411.5 57.5% Non-mandatory 13,318.6 44.8% 12,194.9 54.2% 16,759.5 69.0% - - 11,668.7 34.8% 9,300.5 31.5% 7,378.7 31.1% - - 0 0% 444.0 60.0% 112.0 13.5% - - 40,382.4 45.2% 67,089.9 60.4% 65,442.9 84.1% - - 65,369.7 42.5% Average training hours By employee 12.7 9.6 10.0 17.6 14.5 16.6 17.0 14.2 20.0 20.1 14.9 10.0 11.1 7.0 8.9 45.3 54.1 35.9 40.0 31.9 24.0 By gender Male 12.3 8.8 9.4 15.9 13.2 16.8 17.7 14.8 18.9 20.2 14.9 10.0 12.3 2.9 8.9 44.3 54.2 34.2 37.5 29.3 22.4 Female 13.3 11.0 11.3 21.0 16.9 16.3 15.9 13.1 21.8 20.1 14.9 10.0 9.0 13.2 8.9 46.4 54.1 37.6 42.5 34.6 26.4 By age group Under 30 years old 13.1 10.5 21.1 - - 16.8 17.5 14.3 - - 14.9 10.0 8.8 - - 52.8 59.5 41.6 - - 33.4 30 to 50 years old 15.5 12.2 11.1 - - 16.8 17.3 14.5 - - 14.9 10.0 11.7 - - 44.7 55.0 35.0 - - 24.3 Over 50 years old 8.8 5.4 4.8 - - 15.3 14.6 11.5 - - 14.9 10.0 10.8 - - 29.1 34.2 22.6 - - 13.8 By management role Management 18.9 19.0 20.7 32.6 34.8 14.6 14.7 12.5 22.0 20.0 14.9 10.0 12.8 14.9 8.9 42.8 58.2 30.3 34.0 34.7 23.5 Non-management 10.7 6.5 6.5 12.9 7.9 17.8 18.3 15.0 19.0 20.2 14.9 10.0 9.9 2.9 8.9 46.1 52.9 37.5 41.6 31.3 24.2 Total training spend (million HK$) 3.2 4.1 2.9 3.8 4.0 1.6 2.3 1.1 2.7 2.3 1.3 0.5 0.1 - 1.2 1.6 1.2 0.8 1.5 1.6 7.7 Training by related-topics Information and cyber security related training Total training hours for employees 954.8 675.8 958.8 - - 3,159.5 850.6 1,190.3 - - 80.0 74.0 75.0 - - 4,325.2 1,723.0 2,462.9 - - 8,519.4 Corporate social responsibility related training Total training hours for employees 846.0 423.9 515.5 3,570.0 5,548.0 1,908.3 2,111.3 1,645.2 4,127.3 2,433.9 80.0 0.0 75.0 15.0 122.0 4,621.5 1,399.0 2,073.8 3,394.0 3,170.8 7,455.8 Total training hours for new hires (SD 667.0 112.0 118.0 606.0 257.0 374.2 787.0 614.2 717.0 483.0 0.0 0.0 8.0 9.0 72.0 386.5 365.3 1,276.3 1,875.0 119.3 1,427.7 training in induction programme) Health and safety related training Total training hours on health and 9,640.0 2,867.8 5,719.8 11,595.5 4,342.3 15,998.8 15,214.9 13,876.6 11,753.9 10,329.5 80.0 222.0 75.0 21.0 135.0 8,333.3 8,345.3 4,201.8 5,241.4 5,848.2 34,052.1 safety Average training hours on health 4.1 1.2 2.4 4.9 1.8 7.9 8.8 8.3 7.1 7.9 1.0 3.0 1.0 0.2 1.4 4.2 4.1 1.9 2.2 2.8 5.3 and safety per employee Human rights related training Total training hours on human rights 6,320.5 3,507.0 3,040.0 2,910.0 1,881.3 5,984.2 2,568.7 3,015.6 1,709.3 1,794.5 400.0 158.0 75.0 5.0 388.0 5,214.4 6,999.0 5,022.1 4,654.9 1,654.0 17,919.0 related topics Percentage of employees received 2,128 91.0% 1,888 80.5% 2,097 86.7% 1,956 82.4% 787 33.2% 1,909 94.7% 1,574 90.9% 1,645 98.4% 838 50.6% 1,083 83.3% 80 100% 74 100% 75 100% 70 82.4% 97 100% 1,973 100% 1,938 94.5% 1,852 85.4% 1,588 67.6% 1,196 56.6% 6,090 95.1% human rights related training Unconscious bias related training Total training hours on unconscious 1,490.0 - - - - 1,439.5 - - - - 720.0 - - - - 2,005.5 - - - - 5,655.0 bias related topics Percentage of employees received 1,609 68.8% - - - - 1,606 79.7% - - - - 80 100% - - - - 1,973 100% - - - - 5,268 82.2% unconscious bias related training By management role Management 511 89.2% - - - - 519 69.1% - - - - 40 100% - - - - 497 100% - - - - 1,567 84.2% Non-management 1,098 62.2% - - - - 1,087 85.9% - - - - 40 100% - - - - 1,476 100% - - - - 3,701 81.4% Anti-corruption related training Total training hours on anti- 1,857.3 2,446.0 684.8 1,959.0 999.8 3,143.7 1,901.2 1,341.4 1,406.5 1,703.5 80.0 - - 7.0 194.0 3,610.2 6,173.5 3,274.8 3,290.0 1,732.0 8,691.1 corruption related topics Percentage of employees received 1,335 57.1% 1,815 77.4% 1,984(18) 82.0% 1,940 81.8% 617 26.0% 1,923 95.4% 1,270 73.3% 1,292 77.3% 751 45.3% 1,119 86.1% 80 100% - - 80 94.1% 97 100% 1,939 98.3% 1,948 95.0% 1,427 65.8% 1,547 65.8% 1,086 51.4% 5,277 82.4% anti-corruption related training By management role Management 316 55.1% 472 80.8% 526(18) 88.0% 526 92.0% 236 41.1% 678 90.3% 376 60.1% 407 72.2% 259 48.3% 344 75.1% 40 100% - - 24 82.8% 42 100% 479 100% 462 98.3% 282 59.2% 374 76.6% 177 43.7% 1,513 81.3% Non-management 1,019 57.7% 1,343 76.3% 1,458(18) 80.0% 1,414 78.5% 381 21.2% 1,245 98.4% 894 80.8% 885 79.9% 492 43.9% 775 92.0% 40 100% - - 56 100% 55 100% 1,460 98.9% 1,486 94.0% 1,145 67.7% 1,173 63.0% 909 53.2% 3,764 82.8% SUSTAINABLE DEVELOPMENT REPORT 2022 285