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MENU PLACES PEPEOOPLPLEE PARTNERS PERFORMANCE PERFORMANCE (ENVIRONMENT) (ECONOMIC) People 2022 Progress Employment Profile Talent Attraction Talent Management Occupational Health and Safety Diversity and Inclusion Volunteering on interactive training through case studies, group discussions, quizzes, and site visits. The e-learning component allows staff to learn at their own pace, while the classroom sessions enhance engagement and real-world training. The half-day Leadership in Transition programme focuses on experience sharing as a tool for frontline training. Existing management staff share their knowledge and experiences in a Q&A session, while newly promoted staff explain challenges they may have encountered transitioning from being an individual contributor into a people management role. This format allows the participants to appreciate the details involved in changing roles and the concurrent adjustments in mindset that are necessary to getting a successful start. Empowerment Campaign In our 2020 People Engagement Survey, “empowerment” was one of the two major focus areas identified as the required follow-up action. Accordingly, we developed a series of activities that will allow us to create workplaces where employees feel empowered and valued. The first training workshop was held in May 2022 for senior management on “How the Best Leaders Ignite Everyone’s Intelligence”. It aimed to enable leaders to become multipliers who can discover, access and use their teams’ untapped capabilities; who can rekindle energy and enthusiasm as teams achieve stronger results; who can innovate by encouraging new and bold thinking; and who can break through to new levels of performance by amplifying people’s intelligence. Two follow-up sharing sessions were held in late 2022, discussing how to apply these multiplier tools in the workplace. An “Empowerment x D&I Luncheon” on “How to Empower Yourself and Others” was also held, welcoming three speakers who shared their personal and professional stories about what it means to be empowered at work, and explained how anyone can empower themselves and others by building a trusting and open culture. Lastly, a sharing session was held in late 2022 with staff whose careers are success stories of self- empowerment and/or being empowered by a supervisor. SUSTAINABLE DEVELOPMENT REPORT 2022 91

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